Contact Us

Get in touch

For any queries, please send us an email. We aim to respond within 48h to all written queries. For immediate assistance, please give us a call. You can also submit our contact form, just provide your phone number and we will call you back shortly. If you would like to talk in person you can visit us in our Hexham office.

01434 700077

Phone number

Email Address

1 Gibson House
22 Battle Hill
NE46 1UU


1 Gibson House, 22 Battle Hill, Hexham, NE46 1UU

Our location

If you are unhappy with our service

If you have a complaint about your adviser or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department
Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY


0191 241 0700

Phone number

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service ( are now departing from the regulatory site of Best Buy to Let. Neither Best Buy to Let nor Quilter Financial Planning are responsible for the accuracy of the information contained within the linked site.)